Support
Technical support is handled by RPF Software directly, not through dealers. Please provide:
- ZipControl version number and License Key
- Operating System, version, and any significant Service/Fix Packs applied
- Java version and vendor
- file system type (FAT, HPFS, NTFS, ReiserFS, etc.)
- full text of any error messages that occur
- detailed description of the problem or suggestion
- steps to recreate the problem or how the suggestion should be implemented
- other programs running at the same time the problem occurs that might affect operation
- whether ZipControl worked correctly prior to some change
- Online Form: Fill out Form now